THE PROJECT INVOLVED THE DESIGN AND FIT OUT OF EXISTING NHS PREMISES FOR NORTH WEST AMBULANCE SERVICE. IT CREATED AN ENVIRONMENT THAT THE STAFF ARE PROUD OF, WHICH HAS LED TO INCREASES IN EFFICIENCY OF SERVICE PROVISION AND PROVIDES NEW MULTI-FUNCTIONAL FACILITIES CAPABLE OF ACCOMMODATING FUTURE STAFF EXPANSION.
Main considerations behind the design were cost, life cycle and 24 hour facilities functionality for all staff departments. This was developed through extensive consultation and workshops where staff were involved in the space plan and design of areas to realise their aspirations for the new premises in terms of functionality, look and feel. The new Ambulance Control Centre meets the critical needs of the end user and assists in creating a sense of pride for both its staff and the broader organisation.
The colour palette plays an important part in the public facing communications conducted by North West Ambulance Service. It creates consistency and cohesion through all forms of communications leading to a stronger brand identity. The six core areas were colour branded through furnishing and wall art to represent their different functions and aid way finding. All graphics are based on typographic artwork using key words that represent the individual departments of NWAS. Whole wall to scale maps of the North West have been placed strategically throughout the floor plates as functional resource tool to which staff can refer to and DNA manifestations created by the AHR team incorporate NWAS call codes.