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Princess Royal Hospital Day Case Elective Hub

Telford, UK

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People

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project overview

Transforming day patient care for local communities

The new Princess Royal Hospital (PRH) Day Case Elective Hub supports healthier, safer care for communities across Shropshire and the Midlands. It forms part of the Trust’s Hospitals Transformation Programme (HTP) and strengthens planned care, patient flow and clinical outcomes.

To expand and modernise the elective care capacity at PRH, we undertook a radical remodel of existing administrative first floor space adjacent to the existing theatres. 

Working alongside the Trust’s clinicians, listening closely to what people need on the day, we were able to make a real difference to the lives of staff and patients. 

Our design includes four modern operating theatres, calm recovery spaces and private consultation pods. Everything supports same-day discharge, so people can return home with confidence.

The hub helps the Trust increase day case surgery capacity and reduce waiting times for planned procedures. It also improves access to specialist care, including ear, nose and throat (ENT), orthopaedics and gynaecology.

We kept health and wellbeing at the heart of the project, for patients and NHS colleagues. Dedicated team areas create space for proper downtime, supporting a positive, resilient workplace. Our approach balanced imaginative thinking with pragmatic delivery, creating a technically robust facility ready for long-term use.

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design concept

A people-focused environment designed for healthier outcomes

We designed the hub to make planned care feel clear, calm and dependable. When people know what happens next, the day feels less daunting. When clinical teams have the right spaces in the right order, care flows more smoothly. 

We shaped intuitive journeys from arrival to discharge, with privacy built in at every step. Consultation pods support sensitive conversations. Recovery spaces feel restful and well-organised, helping people settle before heading home.

For NHS colleagues, we focused on layouts that reduce unnecessary travel and ease pinch points. Clear adjacencies between theatres, preparation and recovery support safe routines and consistent infection control. Two ultra clean ventilation (UCV) hooded theatres add resilience for specialist procedures.

We also looked after everyday wellbeing. Dedicated team areas offer moments to pause between cases. It is a small change that can make busy days feel more manageable.

By reworking existing space carefully and responsibly, we helped the Trust grow elective capacity without losing what already works. That means more day-case appointments, shorter waits and a modern, efficient hub that supports healthier outcomes for communities across Shropshire and the Midlands.

This fantastic investment in the hospital site at Telford will transform how we deliver our day surgery.

Benefiting patients from across Shropshire, Telford and Wrekin and mid-Wales, day case procedures will be able to take place all year round, despite seasonal pressures. Which is great news for our patients who won’t have to wait as long for their operation."

Dr Steve McKew

Shrewsbury and Telford Hospital NHS Trust Transformation Programme Planned Care Clinical Lead
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fly through

Transforming healthcare delivery and staff and patient wellbeing

Take a journey through the new Princess Royal Hospital Day Case Elective Hub.

key information

Project summary

Location

Telford, TF1 6TF

Client

Shrewsbury and Telford Hospital NHS Trust

Value

£24m

Completion

2024

Includes

Four modern theatres
Recovery areas
Patient consultation pods

Team

Meet the team behind the project

Contact

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